Our corporate team is composed of accomplished leaders from around the world who are actively involved the day-to-day operations. With outstanding international hotel management experience and a never-ending desire to succeed, we have unique credentials with the right blend of expertise needed to navigate through the challenges ahead.
We are proud enthusiasts who work together to ensure that decisions made by HMH promotes reliability, trust, financial transparency and responsible business practices. Our goal remains to continually achieve operational excellence and deliver superior service and results to both our owners and customers.
|Laurent A. Voivenel|
Chief Executive Officer
Laurent A. Voivenel is the Chief Executive Officer of HMH – Hospitality Management Holdings and holds over 30 years of outstanding hotel management experience with some of the world’s leading and most prestigious international hospitality brands.
In his distinguished and celebrated career, Laurent has been associated with legendary hotel chains such as Starwood Hotels and Resorts and Hilton Hotels & Resorts that took him to some of the most fascinating and challenging destinations across Europe, Asia Pacific and the Middle East (Honolulu, Hawaii; Okinawa, Japan; Tahiti, French Polynesia; Cannes and Paris in France; Manama, Bahrain; Riyadh and Jeddah in Saudi Arabia; Aqaba, Jordan; Brummana in Lebanon; Dubai, UAE; etc).
During the course of his postings, he demonstrated superb management and leadership skills in varied senior positions overseeing strategic planning, business development, operations, financial and analytical processes, owner relations, brand conversion and communication.
Director HR & Training
Liz Regan is the Director HR & Training at HMH – Hospitality Management Holdings. A senior executive management professional, Liz holds over 26 years of experience in the hospitality industry in areas of HR, Training Development, Learning, Organization and People Development.
She has worked with Emirates Palace, The Rezidor Group, Intercontinental Hotels & Resorts, Grand Millennium, Le Meridien, Grand Hills Village Hotel etc. Last Position held was Director of Training with Emirates Palace – Abu Dhabi where she was responsible for the development and training programs for the overall staff of 1200. She was also responsible for the development of a Departmental Trainer system and rolling our corporate training initiatives.
Liz has a BA Degree in Hotel & Catering Management, a Post graduate course – Institute of Training and Development as well as a Certificate Course to teach English as foreign language to adults RSA/Cambridge CETLA.
Director of Business Development
Cristina Polo is the Director of Business Development at HMH – Hospitality Management Holdings and is responsible for all sales, revenue optimization and marketing.
Cristina has over 15 years of strong experience in the field having worked with leading international brands like Hilton Hotels & Resorts, Le Meridien Hotels, The Rezidor Hotel Group, Country Inn & Suites. Her last position was with The Rezidor Hotel Group in Dubai as Director of Revenue Optimization Middle East (Arabic Peninsula, Egypt, Libya and Ethiopia). She was in charge of maximizing revenue growth of 30 multi-brand hotels in the region.
Cristina has a Post Graduate Degree (DESS) in International Trade, Master's Degree in International Economics, Bi Deug in Economic Science & Spanish, and a Bachelor's Degree in Economics.
|Mohinder S Khurana|
Director of Technical Services
Mohinder S Khurana is the Director Technical Services at HMH – Hospitality Management Holdings. Having started his career working on ships and shipyards in Japan and Sweden, Mohinder embarked on his hospitality journey after a chance meeting with the President of Sheraton Hotels. He never looked back since and continued with his valuable contribution playing different roles in the industry from Project Manager to Chief Engineer to Director of Technical Services.
Over the years, Mohinder had the opportunity to work with many prestigious brands and properties such as Sheraton, Oberoi, Holiday Inn and Le Meridien. He has over four decades of experience and joined HMH in 2006. He is in-charge for all operational hotels and new projects under development and works in close co-ordination with owners, architects, design consultants and contractors.
Head of Operational Support
With nearly two decades of experience in hospitality, Moroccan national Faycal Ouaissa specialises in launching new F&B outlet concepts and has worked with leading brands such as the Marriott, One and Only Hotels and Resorts, Le Meridien and Hilton. His most recent posting was at the Belgian Beer Café at Radisson Blu Hotel on Yas Island, Abu Dhabi and Pascal Tepper French bakery at Dubai Media City.
Multi-lingual in Arabic, English and French, he has worked at the Marriott in Jeddah, KSA before moving to the UAE in 2000 to take charge of F&B at the One and Only Royal Mirage Hotel in Dubai. He later opened restaurants at the Hilton Dubai and Madinat Jumeirah Dubai prior to becoming an operations manager and then an F&B consultant.
At HMH Faycal is responsible for providing all necessary operational support and assistance to general managers. He is also responsible for operational audits and implementation of brand standards at all hotels under the group. Subsequently he will work on streamlining the hotel operations.
Head of Revenue & Distribution
Jaya Raj is Head of Revenue & Distribution at HMH - Hospitality Management Holdings since March 2014. With an established track record in handling hotel revenue management, pricing, analysis and distribution, she is tasked with maximizing revenue of hotels under operation focusing on yielding and areas of opportunity.
Prior to joining HMH, Jaya was the Director of Revenue at Radisson Blu Hotels in Dubai. During the course of her 12 year career in the industry she has worked with Al Bustan Rotana - Dubai, The Oberoi - Mumbai and Hilton Towers - Mumbai. She has a post Graduate Diploma in marketing from CIM, UK and Bachelors in Hotel Management & Catering Technology from Pune University – India.
Head of Sales
Chris Bradley is the Head of Sales at HMH – Hospitality Management Holdings. A Canadian national, Chris is tasked for developing the strategic corporate segment with a special focus on regional and global key accounts. He will be responsible for soliciting and managing key accounts / prospects to ensure maximum yield in line with budget objectives.
With over 14 years' experience in the hotel and travel industry, Chris has a proven track record in the Americas and the Middle East (particularly GCC) having worked with Fairmont, InterContinental Hotels Group (IHG) and Hertz.
|Ilham Ismail |
Head of IT
Recognised as an IT professional with an MBCS from The Chartered Institute for IT and a certified specialist in many diverse areas of IT, Ilham Ismail has been involved in hospitality-related technology for more than a decade, having worked for the Radisson Blu Riyadh, the Jumeirah Group and, most recently, as Cluster IT Manager for Carlson Rezidor in Oman.
Following specialist training in system administration as well as travel specific requirements such as GDS applications, he is now responsible for IT support, project management, regulatory compliance, partner management and planning and budgets in the IT department at HMH, ensuring the group is ahead of the game in innovative IT applications.
|Ossama Moustafa Elsetouhy|
Regional Financial Controller
Ossama Moustafa Elsetouhy is the Regional Financial Controller at HMH - Hospitality Management Holdings. He holds nearly two decades of outstanding experience working at various levels in finance. Prior to joining HMH, Ossama was the Financial Controller at Mercure Centre Hotel in Abu Dhabi. During the course of his career Ossama had the opportunity to hone his skills at many successful properties such as Rotana Coral Beach Tiran, Sharm El Sheikh; Novotel Seeb Airport, Muscat; Sofitel Pyramids Park, Cairo; Ramada Renaissance, Cairo. An Egyptian National, Ossama is a graduate from Cairo University and fluent in English language and Arabic.
At HMH, he is responsible for monitoring and analysing monthly operating results against budget and forecast at different hotels under the group. In addition, he evaluates the reports and audits the hotels to ensure correct HMH protocols, policies and procedures are adhered to.
Corporate Financial Controller
Rosnani Mahamad is the Corporate Financial Controller at HMH - Hospitality Management Holdings. A Malaysian national with over two decades of experience, Rosnani has been with the group since 2004 working in different capacities at various hotels under HMH including Coral Dubai Deira Hotel and Coral Beach Resort Sharjah. Before moving to the Gulf, she gained valuable experience in Malaysia working with De Palma Ampang Hotel, Putra World Trade Centre, Merlin Hotel - Kuala Lumpur and Mah Sing Group. Rosnani holds a diploma in accountancy from Institute Perdagangan Mara in Malaysia.
At HMH, Rosnani's main responsibilities includes preparing the monthly corporate reporting package and comparative reports of operating results, financial positions and variance explanations. She also prepares the monthly forecast update, primarily by working closely with department heads in forecasting their department’s overheads.