Dubai, UAE - 15th October 2024 - HMH-managed hotels participated in the Mystery Shopper exercise, conducted by an external auditing company. Hotels across the UAE and Jordan showcased their commitment to excellence, achieving outstanding scores above 80, surpassing the industry benchmark. This achievement reflects our dedication to delivering exceptional guest experiences and maintaining the highest hospitality standards.  

We are proud of our teams for their consistent efforts and focus on service excellence, ensuring memorable stays for all our valued guests. These rigorous audits serve as an invaluable tool for continuous improvement, allowing us to identify strengths, refine our operational workflows, and elevate every touchpoint of the guest journey. Moving forward, we remain deeply committed to building upon this momentum, fostering a culture of accountability, and consistently exceeding the expectations of every traveler who chooses HMH Hotels.  

About HMH

Founded in 2003 in Dubai, HMH – Hospitality Management Holding is a fully integrated hotel management company that prides itself for being the largest operator in the dry sector within the region. HMH provides hotel owners and developers a broad spectrum of world-class management solutions with five distinct, yet complementary, hotel brands catering to varied market segments from luxury to lifestyle. These include Bahi Hotels & Resorts, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. HMH’s strategic expansion in the Middle East and North Africa has been successful in unlocking a world of opportunities while creating value for its stakeholders, associates, staff members and customers. The existing portfolio is located in some of the most desirable destinations across the MENA region, with a pipeline of hotels under development to grow HMH’s regional footprint even further. For more information about HMH. please visit httpz://www.hmhhotelgroup.com